Are the Dufry RED store benefits cumulative relative to other promotions?

This only applies to reported discounts upon pre-ordering Duty Free Dufry products.

Any other benefit is non-cumulative, save for exceptions that will be properly reported.

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Products with exclusive discounts for travellers that use the Pre-order Service.

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Chat with one of our operators now. Our Contact Center is open from Monday to Saturday, 7 am to 7 pm, excluding Brazilian national holidays.

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Contact us via telephone. Call 0800 72 38379 to talk to us free of charge. Our Contact Center is open from Monday to Saturday, 7 am to 7 pm, excluding Brazilian national holidays. If you are outside of Brazil, use one of the phone numbers below, Monday to Saturday, 10 am to 4 pm GMT.
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Our primary goal is to keep customers satisfied. In order to speed up the process, in cases of complaint and requests regarding purchases, please provide your passport number, full name, address and attach the sales receipt (from top to bottom) to the end of the formulary.

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PRE-ORDER PICK-UP POINTS