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Why are Channel products not on the website?

Channel brand products are sold at Duty Free Dufry Brazil, however they are not published on our website. 

If you would like to know the value of a certain product, colors and availability, please contact one of our service channels and speak with one of our customer service operators.

Make your pre-order request now:

Chat Online 

Toll Free telephone (see below our numbers)

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Contact Us
In response to coronavirus health recommendations, the Toll-Free numbers are temporarily not available. To better serve you during this moment, we are prioritizing the chat, WhatsApp and e-mail channels.

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Online Chat

Chat with one of our operators now. Our Contact Center is open from Monday to Saturday, from 10A.M to 4P.M (GMT), excluding Brazilian national holidays.
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Toll Free

Contact us via telephone. Call 0800 72 38379 to talk to us free of charge. Our Contact Center is open from Monday to Saturday, 7 am to 4 pm, excluding Brazilian national holidays. If you are outside of Brazil, use one of the phone numbers below, Monday to Saturday, 10 am to 4 pm GMT.
Language options: Portuguese, Spanish and English.

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PRE-ORDER PICK-UP POINTS
Click here and find our available pre-order pick-up points!
PRE-ORDER PICK-UP POINTS
Click here and find our available
pre-order pick-up points!

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