Hi, how can we help?

Why are Channel products not on the website?

Channel brand products are sold at Duty Free Dufry Brazil, however they are not published on our website.

If you would like to know the value of a certain product, colors and availability, please contact one of our service channels and speak with one of our customer service operators.

Make your pre-order request now:

Chat Online

Toll Free telephone (see below our numbers)

Online Chat

Chat

Toll Free

0800 72 38 379

Send
an e-mail

Fill the Form

Online Chat

Chat with one of our operators now. Our Contact Center is open from Monday to Saturday, 7 am to 7 pm, excluding Brazilian national holidays.

Chat

Toll Free

Contact us via telephone. Call 0800 72 38379 to talk to us free of charge. Our Contact Center is open from Monday to Saturday, 7 am to 7 pm, excluding Brazilian national holidays. If you are outside of Brazil, use one of the phone numbers below, Monday to Saturday, 10 am to 4 pm GMT.
Language options: Portuguese, Spanish and English.

Send an e-mail

Our primary goal is to keep customers satisfied. In order to speed up the process, in cases of complaint and requests regarding purchases, please provide your passport number, full name, address and attach the sales receipt (from top to bottom) to the end of the formulary.

Fill the Form

PRE-ORDER PICK-UP POINTS