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How can I contact the Customer Service?

Contact us via online chat or send us an email. 

Our Contact Center is open Monday through Saturday, 7 a.m. to 4 p.m. (Brasília local time), excluding Brazilian national holidays.

If you are outside Brazil, our service is available Monday through Saturday, 10 a.m. to 7 p.m. (GMT time zone).

Language options: Portuguese, Spanish and English.

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