Your pre-order products will be available to be claimed at the store for one more day after the scheduled date of claim.
In case you would like to change the pre-order, this can only be requested via the following channels below, with a prior notice of up to 3 business days of the date of claim.
- Chat online service (human chat)
- Toll free phone 0800 72 38379
In case you are within the proposed period for making changes and would really like to change your pre-order request, please contact one of our service channels above and speak with one of our customer service operators.