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How can I verify the status of a requested pre-order?

In order to one of our customer service operators can verify the status of your requested pre-order, please contact one of our service channels and speak with one of our customer service operators.

Please have your pre-order number or document number (passport/ID) ready.

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PRE-ORDER PICK-UP POINTS
Click here and find our available pre-order pick-up points!
PRE-ORDER PICK-UP POINTS
Click here and find our available
pre-order pick-up points!

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