To request your pre-order, you will need to provide the following information:

• The passenger's full name
• Number of the document that will be used for the trip (passport/identity card - Mercosul travel)
• Airport at which the pre-order will be redeemed
• Name of the airline
• Date on which the pre-order will be redeemed
• Phone number
• Email address for receiving pre-order product confirmation;

PLEASE NOTE!

 Types of travel documents accepted at Duty Free Dufry Brazil:

• Passport;
• ID card, for Mercosul tourists only;
• Air operators certificate, for crew members in uniform only;
• Laissez-passer;
• National title;
• Re-entry permit;
• Safe conduct or seafarer’s book.