The Pre-Order confirmation is the guarantee that your requested products have been confirmed in stock and will be available to be redeemed and paid at the time of your journey in store.

Pre-order confirmation is sent to the registered e-mail address up to 2 business days after the pre-order request.

Please check your junk/spam email inbox.

In case you did not receive the pre-order confirmation e-mail, please contact one of our service channels and speak with one of our customer service operators.