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What are the customer service center business hours?

Our Contact Center is open from Monday to Saturday, 7 am to 7 pm (Brasilia time zone), excluding Brazilian national holidays.

If you are outside of Brazil, use one of the phone numbers located on the grey are below, Monday to Saturday, 7 am to 7 pm (GMT timezone). 

Language options: Portuguese, Spanish and English.

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In response to coronavirus health recommendations, the Toll-Free numbers are temporarily not available. To better serve you during this moment, we are prioritizing the chat, WhatsApp and e-mail channels.

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Chat with one of our operators now. Our Contact Center is open from Monday to Saturday, from 10A.M to 4P.M (GMT), excluding Brazilian national holidays.
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Toll Free

Contact us via telephone. Call 0800 72 38379 to talk to us free of charge. Our Contact Center is open from Monday to Saturday, 7 am to 4 pm, excluding Brazilian national holidays. If you are outside of Brazil, use one of the phone numbers below, Monday to Saturday, 10 am to 4 pm GMT.
Language options: Portuguese, Spanish and English.

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