We are sorry for the inconvenience. It is possible that you will need to supply the system with new information.

If you prefer, you can make your pre-order request with the customer service operators over one of our service channels.

See below our contact channels:

• Online Chat
• Toll free telephone 0800 72 38379 *

*Use the number only if you are based in Brazil.

For others toll free numbers, please scroll down and find below using the drop down toll free box.