Before traveling, plan your purchases at Duty Free Dufry Brazil comfortably!

Reserve your purchases at no cost and ensure that you can pick up gifts and orders for your friends without wasting time shopping elsewhere, allowing you to fully enjoy every moment of your trip.

1. Product Warranty
- Check out the releases and products on sale on the Duty Free Dufry website, at the Duty Free Dufry Brazil stores, or with our customer service operators via chat or e-mail, and place your pre-order request.

- All requested products are subject to availability. After confirmation of the request, the products are pre-ordered at the store.

2. Price Guarantee
- Promotional prices will be guaranteed if the product is confirmed in the pre-order, even if the promotion ends before the pre-order's expiry date at the store. If any product confirmed for pre-order undergoes a price change, you will always pay the lower amount.

- Payment for the pre-ordered products is made at the time of the pre-order claim at the store.

3. Time saving
- Everything is much faster when you pre-order your purchases. After pre-ordering, simply show your boarding pass and travel document related to that pre-order.

4. Check-out priority
- Take advantage of the opportunity! Customers with pre-orders have priority at the check-out counter.

5. Pre-order claim availability
- Pre-orders are available to be claimed at the store up to 1 day before and up to 1 day after the specified date.