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My flight is domestic/within Brazilian territory. Can I still make the pre-order?

Pre-orders can be made by passengers with international flights having foreseen departures and arrivals at the international airports of:

  • Belo Horizonte
  • Brasilia
  • Campinas
  • Fortaleza
  • Natal
  • Recife
  • Rio de Janeiro
  • São Paulo
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In response to coronavirus health recommendations, the Toll-Free numbers are temporarily not available. To better serve you during this moment, we are prioritizing the chat, WhatsApp and e-mail channels.

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Contact us via telephone. Call 0800 72 38379 to talk to us free of charge. Our Contact Center is open from Monday to Saturday, 7 am to 4 pm, excluding Brazilian national holidays. If you are outside of Brazil, use one of the phone numbers below, Monday to Saturday, 10 am to 4 pm GMT.
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PRE-ORDER PICK-UP POINTS
Click here and find our available pre-order pick-up points!
PRE-ORDER PICK-UP POINTS
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pre-order pick-up points!

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