- - When making a pre-order request for Duty Free products, when I am at the Duty Free store in the airport, can I claim my pre-order and purchase other products?
- - I requested a pre-order, but the product was not available in stock. What can I do?
- - I didn't find the product that I’m looking for, but I know that it is sold at Duty Free Dufry. What should I do?
- - Do I need to know the products’ codes to be able to request a product pre-order?
Hi, how can we help?