Hi, how can we help?

Which the advantages to using the pre-order service?

Who can make pre-orders?

When and how can product pre-orders be made?

Where and how do I claim my store pre-order request?

What are the pre-order time frames?

How many pre-orders can I make on my behalf?

I made a pre-order for an item having a certain price, but now that price has changed. Will I pay the price at the time of the pre-order, or will I pay the current price?

I made a pre-order request. Are my items guaranteed to be claimed?

I’m making a pre-order request. Can I claim part of the pre-order at embarkment and the rest at disembarkment, or do I have to make two pre-order request?

Does every customer who makes pre-order get a discount?